Privacy Policy

Thank you for choosing Farmhouse Basins ("we," "our," or "us") as your trusted online retailer for farmhouse sinks. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our website, ("Website"), or engage with us in any other manner. By using our Website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
We may collect various types of information from you, including but not limited to:
- Personal Information: This includes your name, email address, postal address, telephone number, and any other information you provide voluntarily during the registration, ordering, or customer service processes.
- Payment Information: When you make a purchase, we collect payment details necessary to process your order securely. We do not store full credit card numbers or other sensitive payment information on our servers.
- Device and Usage Information: We may automatically collect information about your device and how you interact with our Website, such as your IP address, browser type, referring/exit pages, date/time stamps, and clickstream data.

2. How We Use Your Information:
We use the information we collect for various purposes, including but not limited to:
- Fulfilling Orders: To process and fulfill your purchases and provide you with the products you ordered.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter.
- Communication: To send you transactional emails, updates about your orders, and marketing materials (if you've consented to receive such communications).
- Website Improvement: To enhance and personalize your experience on our Website, including analyzing usage patterns and making improvements.
- Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information:
We may share your information with the following entities for the purposes described in this Privacy Policy:
- Third-Party Service Providers: We may engage trusted third-party service providers to assist us in various aspects of our business, such as payment processing, shipping, and marketing. These providers are contractually obligated to handle your data securely and only for the purposes specified by us.
- Legal Requirements: We may disclose your information when required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
- Personal information may be freely provided by the User, or collected automatically while using the service. Any use of Cookies - or other tracking tools - by the service or by the owners of the third-party services used by this service, unless stated otherwise, serves to identify users and their preferences, for the purpose of providing the service required by the user and for remarketing.
- PREF, persistent for a very short period. Set by Google and tracks who visits the store and from where.

4. Your Choices and Rights:
- Opt-Out: You have the right to opt-out of receiving marketing communications from us by following the instructions provided in each communication or contacting us directly.
- Access and Correction: You can request access to your personal information and correct any inaccuracies by contacting us.
- Data Deletion: You may request the deletion of your personal information from our records, subject to legal and contractual restrictions.

5. Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the Internet or electronic storage is entirely secure.

6. Children's Privacy:
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we may have collected information from a child under 16, please contact us, and we will take appropriate steps to delete such data.

7. Third-Party Links:
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Good Analytics: Our site uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

8. Changes to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this Privacy Policy periodically for updates.

9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiries and requests as promptly as possible.

By continuing to use our Website or engaging with us after being notified of any changes to this Privacy Policy, you acknowledge and agree to the updated terms.